We are seeking experienced remote IT professionals with strong troubleshooting skills and hands-on experience in Microsoft environments. Ideal candidates should be proficient in diagnosing hardware and software issues, supporting Windows systems, Microsoft 365, networking, and general IT infrastructure. Applicants must be detail-oriented, reliable, and capable of resolving technical issues efficiently in a remote support setting.
Strong proficiency in the English language (written and verbal) is required to ensure clear communication with clients and team members.

Requirements

IT Support Skills & Tools
Overview
Candidates applying for IT support roles should be familiar with the following tools,
technologies, and troubleshooting practices commonly used in our environments.
Operating Systems
 Windows 10 and Windows 11 administration and troubleshooting
 Basic Windows Server awareness
 Windows user profiles and permissions
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