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IT Product Support Senior Coordinator

MY009 Marsh & McLennan Asia Business Services Sdn. Bhd. | Kuala Lumpur, Malaysia | Posted June 29, 2026

Position Overview

Description:

We are seeking a talented individual to join our IT Product Support team at Marsh. This role will be based in our Pavilion Damansara Corporate Towers, Kuala Lumpur office. This is a hybrid role that has a requirement of working three days in office.

Senior Analyst – IT Product Support

Provide high quality support to the Operations business across the Pacific Region to enable the delivery of administration services to Operations clients.

We will count on you to:

  • Provide end-to-end application support by investigating, diagnosing, and resolving complex system issues.
  • Manage incidents and problems, including root cause analysis and post-incident reviews.
  • Communicate effectively with users and stakeholders to provide timely updates and best practices.
  • Monitor, maintain, and configure applications to ensure stability and optimal performance.
  • Collaborate with business uni...

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