Company Overview ValeurHR is a global Business Process Management and IT services provider. We deliver innovative technology products and outsourcing solutions, leveraging expertise in cloud-based platforms to help organizations meet their business goals efficiently. Job Summary Provide Level 1 and Level 2 technical support for end-user devices and infrastructure, manage conference room A/V systems, support software applications, and assist with IT operations to ensure seamless technology service delivery. Responsibilities Deliver Level 1 and Level 2 technical support for laptops, desktops, mobile devices, and peripherals to resolve user issues promptly Configure, deploy, and troubleshoot Windows operating systems to maintain system stability and performance Install, configure, and support printers, scanners, and related hardware to ensure device functionality Set up and troubleshoot iOS and Android mobile devices to support user mobility needs Support, configure, and maintain conferen...