Work Setup: Onsite (Clark Pampanga)

Shift: Shifting Schedules

Responsibilities

• Consolidate service specific data for analysis.
• Participate in SLA compliance review, compliance with service delivery plans, service continuity, and capacity management plan.
  
• Service level management and reporting.
  
• Information security compliance.
  
• Compliance with IT asset management policy.
  
• Participate in audits to ensure smooth functioning of the assigned IT service to facilitate organization and department level initiatives.
  
• Ensure that customers are provided with efficient IT Service Support within prescribed guidelines.

Requirements

• BACHELORS - COMPUTER SCIENCE, IT, ENGINEERING or any related course
• 7+ YEARS Experience in IT NETWORKING and SYSTEMS
  
• With experience as people managers
  
• Preferably wit...