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IT Lab Operations Support manager.

Karwell Technologies | Cambridge, Massachusetts, United States | Posted May 16, 2026

Position Overview

Lab IT Skill sets:

  • Infrastructure & Systems Knowledge.

  • Windows Server administration.

  • Active Directory integration.

  • Basic network troubleshooting (DNS, ports, firewall).

  • Familiarity with backup and restore strategies.

  • Must also be capable of performing typical lab support activities as the role will be concurrent and not exclusive to Empower.

  • Supporting standalone scientific instruments.

  • Client/server instruments.

  • General instrument > PC connectivity.

  • Basic familiarity with common lab applications (unicorn, chemdraw/chemoffice etc).

  • Waters Empower administration experience - A Plus - HPLC, Mass Spec, Configuring DCOM, Troubleshooting, LACE configuration.



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