IT Infrastructure Support

An exciting opportunity within Energy at Work Projects is now available! We are looking to appoint an IT Infrastructure Support individual; highly motivated, goal oriented and organised with extreme attention to detail who is looking for a chance to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.

Roles and Responsibilities: IT Support: Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems. Providing technical support across the company and for call centre campaigns. Setting up AD Accounts for new users. Setting profile passwords. Repairing and replacing equipment as necessary (Warranties to be checked first and discussed with Line Manager before any repairs are made). Testing new technology. Training staff on new technologies and processes. Escalating all Senior IT Queries to System 5 and keepin...