Job Description
IT Helpdesk Technician required for a college / university based in Bishop Burton. The successful candidate will be the first point of contact for staff and students to report ICT issues and faults. They will be responsible for installing and maintaining computer equipment as well as resolving technical problems across the college.
Position Overview
To utilise the IT Helpdesk function, logging calls and responding within the SLAProvide campus-wide support for staff, students, conferencing events and external clientsAssist in the collection of information and population of a college and licensing registersTest and deploy new software / troubleshoot hardware and software when requiredProvide support for college systems & infrastructure (troubleshooting, telephony, CCTV, Wi-Fi, etc)To build and replace hardware throughout the organisation & install and configure hardware...