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IT Helpdesk Support Specialist - 1st Line, Rotating Shifts

Wizard IT | taguig, Philippines | Posted June 09, 2026

Position Overview

Wizard IT in Taguig is seeking a Customer Service – IT Helpdesk professional to provide first-level support via phone and ticketing systems. You will answer customer inquiries, log support tickets, and manage ticket queues while providing courteous service. Strong English communication skills and basic computer knowledge are essential. The position involves scheduled shifts and a customer-oriented mindset. Ideal for college students, fresh graduates, or those shifting careers.
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