• Manage IT digital assets and requirements of the company.
• Provide first-tier support for computers, printers and network issues.
• Conduct routine device check and ensure data backup procedures are in place.
• Manage company’s cloud storage system and IT documentation compliance.
• Prepare and maintain IT documentation, SOPs, and support records.
• Coordinate IT incidents, requests, and assist in IT projects as assigned.

• Diploma in Information Technology or Computer Science from a recognized institution.
• Minimum 1-2 years of operational experience.
• Basic knowledge of Windows OS, hardware troubleshooting, and networking fundamentals.
• Familiarity with email systems, network printers, and IT asset management.
• Understanding of IT security concepts.
• Good problem-solving, communication, and teamwork skills

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