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Full-time, fixed term position through to December 2026 with salary in the range $85,451 - $94,983 (HEW 5) plus 17% Superannuation.
Join a pivotal team providing essential technical support and ensuring client satisfaction in a dynamic environment that values innovation and cutting-edge technology.
Utilise your expertise to deliver timely Tier 1 and 2 endpoint support, promote cyber security best practices, and contribute to the university's mission of academic and technological excellence.
Based at
About This Opportunity
This role is responsible for providing timely and effective Tier 1 and 2 technical support and troubleshooting to University clients. As a key point of contact between ITS and clients, the position requires strong communication skills to ensure high levels of customer satisfaction.
Key responsibilities will include:
Pr...