Responsibilities

Manage IT assets ensuring accurate inventory and assist Head of Department to plan for timely deployment of IT equipment.

Oversee software asset management, including installation, updates, and license reconciliation.

Provide frontline IT support for staff, resolving issues and escalation when necessary.

Assist new employees with account setup, email, token access, and onboarding to IT systems.

Support enterprise applications (ERP, CRM, HR System, SAP B1) used by business departments and coordinate with central IT teams.

Maintain Active Directory groups, user access rights, and logon script configurations.

Support and develop digital workplace tools (Office 365, Teams, SharePoint, collaboration apps, Power Automate).

Promote the adoption of IT systems and digital productivity tools within respective departments.

Manage user access control for all IT enterprise systems and document libraries...