Responsibilities

• Coordinate with business stakeholders, external vendors, and internal IT teams to ensure smooth end-to-end project delivery.
• Participate in project stand-ups/sync meetings and recurring business review sessions.
• Provide weekly status updates to the IT Operations team, including sufficient technical detail.
• Conduct business and functional analysis to verify that solutions meet business, operational, and audit requirements.
• Partner with the Project Manager and business users to triage and report issues with clear technical details to support effective troubleshooting.
• Collaborate with system vendors and internal IT teams to ensure the successful deployment of the PMS and its integration with related systems.
• Work with vendors to create, review, and update project documentation, including user manuals, SOPs, data flow diagrams, and system integration diagrams.
• Coordinate with the Project Mana...