Role Overview

As an IT Administrator , you’ll oversee daily IT operations, employee onboarding/offboarding, system administration, and cybersecurity compliance. You’ll also help manage critical business, systems and support infrastructure for lab and operational teams.

This is a hands‑on role requiring both technical expertise and the ability to document, secure, and streamline IT processes in a regulated healthcare environment.

Responsibilities

1. IT Operations & Employee Support

• Handle onboarding and offboarding processes (laptops, accounts, permissions, hardware setup).
• Provide remote and in‑person support for staff across U.S. locations.
• Troubleshoot network, Wi‑Fi, and hardware issues.
• Support video‑conferencing tools, printers, shared office devices, and remote desktop solutions.

2. System Administration

• Manage user accounts, roles, and permissions across...