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INTERNSHIP RETAIL MARKETING & CLIENT EXPERIENCE – IBERIA FASHION

CHANEL | Madrid, Spain | Posted June 27, 2026

Position Overview

INTERNSHIP RETAIL MARKETING & CLIENT EXPERIENCE

Starting September 2026

Integrated within the Fashion IBERIA team (5 boutiques, including 2 Wholesales), you will take part in the deployment and monitoring of client marketing projects and in animating our boutique network. You will also provide support for animating the client marketing community throughout the semester.

The internship will revolve around 3 main missions:
 

CLIENT KNOWLEDGE & ENGAGEMENT:

  • You monitor the clienteling objectives achievement on Salesforce and share it to the boutiques
  • You assist boutiques in sharing client listings related to top clients as well as listings to foster clienteling actions (birthdays of clients, clients that have not been clienteled yet)
  • You conduct monthly follow-up of client performance & client experience for each boutique
  • You oversee the 1-to-1 client communication plan by providing digital and print cards, ...

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