Job Description

• Designation-International Customer Service Representative

Eligibility:

• Graduate Freshers or 12th pass with experience
• International BPO experience preferred
• Freshers are welcome
• Excellent Communications Skills/NO MTI.

Work Mode:

• Work From Office (WFO)

Location:

• Pune
• Cabs Available

Shift Timing:

• 5:30 PM to 3:30 AM (US shift)
• Open to work in any US time zone
• Rotational work week (Mon–Fri / Tue–Sat / Wed–Sun)

Detailed JD

Overall, Purpose of Job

• Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.

• Adhere to Client defined as well as internally defined processes and proce...