Responsibilities Handle incoming sales enquiries from customers and distributors Prepare and send accurate quotations for tyre products and related services Process sales orders on the system and ensure correct pricing and details Monitor stock availability and confirm product lead times with production/warehouse Liaise with logistics and warehouse teams to ensure timely dispatch and delivery Maintain strong relationships with existing customers and provide ongoing support Follow up on quotes, pending orders, backorders, and customer requests Assist external sales representatives with admin support and customer coordination Handle customer complaints, returns, and warranty‑related queries professionally Maintain and update customer records and sales information on the system Ensure high levels of customer service and satisfaction at all times Provide product information, specifications, and availability to customers Support sales targets and contribute to overall branch or company reve...