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Marina Bay Sands | singapore, Singapore | Posted June 06, 2026
Position Overview
Job Responsibilities - Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
- Handle room registration for arriving and departure guests in accordance with the Service Quality Review standards.
- Up to date of internal promotions and be familiar with the local community and famous events in Singapore.
- Adapt to changes and ensure adherence to organizational operating procedures and service standards.
- Handle guests’ requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
- Handle guests’ challenges and feedback and escalate to higher management if necessary
- Be conversant with manual operations process during downtime of property management system.
- Promote the different categories of guest rooms and MBS operated F&B outlets and offerings a...