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AIA Digital+ | kuala lumpur, Malaysia | Posted June 17, 2026
Position Overview
- Work with others to prepare requirement gathering templates / checklists.
- Participate in workshops with business stakeholders to gather user requirements.
- Analyze user requirements, structure into business capabilities and functions.
- Own and prepare project documentation, e.g. user requirement, user journey, functional specification, test plan and cases, user manual, etc.
- Produce professional documentation with high quality.
- Work with solution architect and developers to brainstorm high level solution, support Proof of Concept (PoC) activities.
- Work on document intelligence for Gen AI Chatbot, convert documents into Markdown format, create flow chart, improve accuracy of answers.
- Draft documentation writing standard (format, terminology, structure) for Gen AI consumption.
- Collect and inventorize documents, analyze and review format, perform chunking.
- Develop Q&A templates and produce Q&A pairs. ...