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The Opportunity:
Manulife Wealth Insurance Services Inc. (MWISI) is currently seeking an Insurance Support Coordinator to join the Operations team. This role is critical in ensuring the smooth and efficient execution of the team's daily processes.
The Operations team functions as the MGA Back Office for MWISI and third-party Independent Advisors. It acts as the central channel for advisors to submit their New Business and In-Force Insurance business to Manulife and 12 other insurance carriers. This position has a significant impact on advisor retention, sales, and the overall business growth facilitated through MWISI.
Responsibilities:
Sort and prioritize all incoming correspondence
Triage all new applications received
Handle insurance carrier feed rejects promptly
Generate reports
Create shells in WealthServ
Communicate effectively to management and esc...