Position Overview

The Healthcare Institutional Safety Officers (ISO) are hospital employees and licensed security guards who are specifically trained to respond, protect and enforce requirements to achieve safe patient care and healthcare work environments, particularly in facilities that require a high frequency of response to behaviours in acute and forensic mental health units. A healthcare ISO is responsible for enforcing bylaws and additional statutes as outlined in the Police Services Act under the Institutional Safety Officer program. Working cooperatively with healthcare professionals, law enforcement and other stakeholders, they provide a highly skilled collaborative enforcement and patient care model. The ISO is responsible for enforcement, prevention, intervention, and education of applicable legislation within the healthcare facility. ISOs encounter and respond to high-risk situations in sites with documented and high frequency violent behaviours (usually fr...