Location: Home-based (all roles are available office-based, hybrid or home-based)

Hours: Full time

Contract: Permanent

Insight and Systemic Officer

Opportunity to use your in-depth knowledge of qualitative and quantitative research to investigate thematic and systemic issues identified through our casework.

The Housing Ombudsman Service provides independent, impartial and fair dispute support and resolution services for nearly 5 million households in England.

The Insight and Systemic Officer role sits within the Insight and Development function of the Housing Ombudsman Service. The Insight and Development function uses casework data analysis, systemic and thematic investigations, research and sector engagement activity to improve housing service provision including through the Centre for Learning.

As the Insight and Systemic Officer, you will work closely with colleagues in the Insight and Development func...