The ISR Manager is responsible for the day-to-day operational performance of the SOLS Energy Inside Sales & Revenue team. This role bridges strategy and execution, ensuring the ISR team consistently achieves contact, qualification, and revenue targets through disciplined funnel management, team coaching, and system governance.

This is a hands‑on leadership role. You will manage a team of ISR representatives and Interns, own daily reporting, enforce SOP compliance, and act as the primary escalation point for funnel issues. You report directly to the Director of ISR.

Team Management

• Lead and manage ISR representatives and ISR Interns across outreach and follow-up functions
• Conduct daily team briefings, performance check‑ins, and individual coaching sessions
• Monitor individual and team KPIs against daily, weekly, and monthly targets
• Enforce SLA compliance, including the 240‑minute lead contact requirement
• Manage...