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Vodafone | Giza, Egypt | Posted June 04, 2026
Position Overview
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About this Role
What you’ll do
Lead and develop infrastructure technical operations engineers and service owners.Manage day-to-day technical operations of the team.Handle customer escalations effectively to enhance satisfaction and productivity.Drive and follow up on service improvement plans through operational service owners.Monitor and manage backend server health.Ensure services meet availability and performance targets.Who you are
Possess in-depth knowledge of cloud services and related technologies (VMware, ESXi, Vcenter, Vsphere, Server Hardware, Storage, RAID systems, Azure & O365).Strong technical understanding of infrastructure services (Active Directory, DHCP, DNS, Windows Servers, print & file sharing).Skilled in configuration management and automated deployment.Famili...