L3 Senior Customer Engineer – Active Directory / Entra ID / ADFS

10–15 years experience.

Responsibilities

• Enterprise customer experience – Experience working in enterprise customer environments.
• Good understanding of ITIL / Service Management.

Technical Expertise Required

• Active Directory – Identity and Access: Should be experienced in implementing, operating, tuning, and troubleshooting enterprise Windows Active Directory Enterprise Solutions.
• Microsoft Identity Manager
• Active Directory Federated Services

Technology Areas Requiring Deep Knowledge

• Active Directory Domain Services
• Active Directory replication and performance skills
• Strong Active Directory troubleshooting skills and experience
• Active Directory Disaster Recovery
• Group Policies implementation, design, and troubleshooting
• Security and administ...