Core Areas

• Monitoring & Service Assurance
• Cloud FinOps & Governance
• Incident & Service Operations

Responsibilities

• Manage and maintain monitoring and observability platforms across applications, databases, infrastructure, and network environments (on-premise and cloud).
• Monitor system health through logs, metrics, and alerts to identify issues, perform incident triage, and coordinate timely resolution with relevant teams.
• Develop and maintain dashboards and reports to monitor service availability, performance trends, and operational insights.
• Support cloud cost monitoring and governance initiatives, including cost tracking, tagging strategies, and optimization opportunities.
• Drive continuous improvements in monitoring coverage, automation, and operational processes to enhance service reliability and efficiency.
• Participate in incident mana...