Position Summary

• Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms.
• Train/instruct users in proper use and security of all systems.
• Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
• Respond to program error messages.
• Provide network communications support and technical guidance.
• Refer major problems to vendors/technicians.
• Analyze, recommend, and implement process improvements.
• Consult with others to assess/analyze/resolve computing needs and system requirements.
• Inspect, test, and diagnose computer equipment/systems.
• Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements.
• Plan, coordina...