Responsibilities

• Assist in maintaining and troubleshooting IT infrastructure including servers, NAS, firewalls, and networking equipment.
• Support daily IT operations such as user account management, software installations, and hardware setup.
• Help monitor backup systems and ensure data integrity across local and cloud platforms.
• Document IT procedures and update internal knowledge base.
• Provide technical support to staff on issues related to Windows, Office, and other business applications.
• Participate in IT projects such as system upgrades, migrations, and cybersecurity initiatives.

Requirements

• Diploma or Degree in Information Technology, Computer Science , or related field.
• Minimum 1 year experience in IT support. Fresh graduates are welcome to apply.
• Basic understanding of networking, operating systems (Windows/Linux), and IT support.
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