Provides technical assistance, advices to hotel management so as to minimize overhead expenses and maximize productivity in all areas.

Assist authorized users in relation to operation of the hotel’s IS system hardware, various modules and supporting personal computers.

Coordinates timely repair and return to service any faulty systems or items of equipment.

Establishes and implements procedures to ensure backup of data in any IS system.

Rebuilds data corrupted by either hardware or software faults.

Coordinates the timely handling of any software fault reports or enhancement requests.

Sets up emergency procedures to continue the operation of the hotel in the event of system failure.

Provides manuals on the issue of IS systems and incorporates those manuals into the relevant operating procedures of the hotel.

Establishes necessary securit...