Job Description
Insight Global is seeking an Incident Management Coordinator for a large enterprise client supporting critical applications used by a wide user base. This individual will play a key role in monitoring systems, responding to technical incidents, and ensuring minimal downtime across platforms. The ideal candidate is comfortable troubleshooting issues, coordinating incident response efforts, and communicating effectively with both technical teams and end users. This role offers hands-on exposure to enterprise IT operations in a fast-paced, always-on environment and is ideal for someone looking to grow their career in IT support and incident management.

Monitor critical applications and systems to ensure uptime and stability
Respond to, triage, and escalate technical incidents as needed
Provide incident management support under minimal supervision
Troubleshoot application and system issues to determine root cause
Host and manage conference calls duri...