At DXC we use the power of technology to deliver mission‑critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We are seeking a detail‑oriented Incident Lifecycle Coordinator to support the end‑to‑end management of infrastructure incidents, ensuring timely resolution and effective communication throughout the incident lifecycle.
Key Responsibilities
- Provide technical support within infrastructure services, responding to incidents and assisting in resolution activities.
- Coordinate and track incidents across their full lifecycle, ensuring proper escalation and follow‑up.
- Support infrastructure‑related projects and operational tasks under supervision.
- Participate in monitoring and basic troubleshooting of infrastructure systems.
- Collaborate with technical teams to address infrastructure issues and maintain service quality.
- Maintain accur...