Job Summary:

We’re hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you’ll help customers navigate account questions while working collaboratively to resolve past-due balances — all while delivering an exceptional customer experience.

Onboarding Date: July 10, 2026

Training Start Date: Ju;y 12, 2026

Training schedules can be between 8:00am-8:00PM (8-5, 9-6, 10-7, 11-8), depending on business need

Production runs 7 days a week. Schedules will vary with business needs, including evenings and weekends.

Work Setting: Onsite at our Charlotte Call Center

What You’ll Do: