Hiring for

Infosys – IICS Support Role (3–8 Years)

based in

Hyderabad (Hybrid Work Model) .
We are seeking professionals with hands-on experience in

Informatica Intelligent Cloud Services (IICS)

for application and production support.
The role involves managing

production support activities, monitoring ETL workflows, and ensuring system availability .
Strong experience in

incident management, problem management, and root cause analysis (RCA)

is required.
Candidates should be skilled in

troubleshooting ETL failures and optimizing data integration processes .
Experience in

application support, handling service requests, and maintaining SLAs

is essential.
Ability to work with multiple data sources such as

databases, APIs, and flat files .
Collaborate with teams to ensure

data quality, stability, and continuous improvement of support processes .