IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

We are seeking a capable and people-focused ICT Technical Support Team Lead to drive service excellence across our ICT environment.

About the role

As the ICT Technical Support Team Leader, you will be responsible for leading a high-performing Service Desk team while ensuring the organisation’s ICT systems, infrastructure, and services operate efficiently across multiple locations.

This is a hands-on leadership role combining technical expertise with people managem...