Job Description: Junior Customer Support Representative (Icelandic Market) – Barcelona

Key Responsibilities

• Deliver outstanding customer support via phone, email, and chat in Icelandic.
• Address customer inquiries, provide product information, and resolve issues effectively.
• Ensure professionalism and empathy in all customer interactions.
• Collaborate with team members to tackle complex cases and share best practices.
• Adapt quickly to new tools and processes in a fast-paced environment.

What You Bring

• Native or fluent proficiency in Icelandic (spoken and written).
• Strong communication and interpersonal skills.
• A passion for helping others and a customer‑centric mindset.
• Willingness to learn and develop your skills—no experience necessary!
• Ability to excel in a collaborative and dynamic team setting.

What We Offer

• C...