SAP BRIM / Subscription Billing Production Support Specialist Location;
Remote India Long Term Key Responsibilities Analyze and resolve SAP BRIM production issues Support Subscription Order Management, Convergent Invoicing, Provider Contracts, and RAR processes Troubleshoot failed/stuck orders, billing, invoicing, and revenue transactions Perform root-cause analysis and coordinate production fixes Validate downstream finance and reporting impacts Document issue resolution, approvals, and audit evidence Identify process improvements and automation opportunities Required Skills Strong hands-on SAP BRIM / Subscription Billing experience Knowledge of SOM, CI, Provider Contracts, and RAR Strong Order-to-Cash (O2C) process understanding Experience in SaaS/subscription business environments Excellent analytical and production support skills