Join Teleperformance as a Small Business Analyst and utilize your expertise in collections to manage past-due accounts effectively. This hybrid position combines analytical and customer-facing responsibilities for optimal results.
The role includes managing delinquent accounts while ensuring timely follow-ups and effective negotiations to resolve issues. You will collaborate with internal teams and external partners while adhering to compliance standards. Candidates should possess a robust background in collections and customer service, supported by analytical skills to monitor high-risk accounts.
Key Responsibilities:
• Manage delinquent accounts with regular follow-ups
• Negotiate appropriate resolutions with customers
• Identify high-risk accounts for timely intervention
• Analyze account details for effective solutions
• Complete all documentation for financial transactions
Requirements:
• Bachelor’s degree in Business or Finance
• Minimum three years’...