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Hybrid German-Speaking CS Agent (Claims & Retention)

Santévet Group | barcelona, Spain | Posted June 19, 2026

Position Overview

Santévet Group is looking for a Customer Service Representative in Barcelona. This role involves managing customer inquiries, processing claims, and conducting retention campaigns. The ideal candidate needs at least 3 years of experience, fluent German, and excellent communication skills. A permanent contract is offered with a competitive salary and various benefits, including health insurance, meal vouchers, and 23 vacation days. This is a hybrid position with a pet-friendly office environment.
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