Become a key player in customer fulfillment at Veolia Group as a Customer Order Specialist. This hybrid role emphasizes operational excellence and customer satisfaction every step of the way.
In this role, you will manage customer orders, serve as the primary point of contact, and ensure issues are resolved quickly and efficiently. Your experience in customer service/fulfillment will empower you to enhance the overall customer experience through effective order entry and management. You’ll work closely with sales and distribution to meet customer demands swiftly.
Key Responsibilities:
• Handle customer inquiries and manage order entries
• Proactively resolve escalations and billing issues
• Keep customers informed of their order status
• Analyze reports and manage a high volume of requests
• Identify process improvements for better service
Requirements:
• 2+ years of relevant customer service experience
• Highly organized with exceptional communication ski...