Building community in a hybrid world – small steps, big impact

Operations Lead & Wellbeing Champion Lisa shares her thoughts on the tricky business of creating a sense of community in a hybrid working environment, and how Pier navigates this.

Mental Health Awareness Week is here again, and this year’s theme is ‘community.’

As the Wellness Champion at Pier – and a mum and stepmum to two teenagers – every week is Mental Health Awareness Week! I understand firsthand how critical a sense of community is for both my family’s mental health and my colleagues.

In Pier’s 2025 employee wellbeing survey, we learned that 80% of our workforce feel that their workplace influences their mental health.

When we asked them about their social wellbeing, the results also told us that more than two thirds (70%) feel a sense of belonging to a group or community.

But community is a strange thing when you are in a hybrid working environment. Creating and maint...