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Hybrid Claims Supervisor at CGIC

Co-operators | ottawa, Canada | Posted June 09, 2026

Position Overview

Join CGIC as a Hybrid Claims Supervisor and transform claims management within a supportive work environment. Serve as a leader in operations, guiding a team of professionals dedicated to client care.
In this 12-month temporary position in CGIC's Claims Department, you'll be responsible for overseeing claims operations, fostering a client-focused culture, and empowering staff through coaching and development. Your leadership will drive performance while ensuring adherence to claims handling standards and resource optimization for maximum client satisfaction.
Key Responsibilities:
• Lead daily operations and unit performance
• Inspire a culture of trust and engagement among staff
• Oversee policy interpretations and claims processing
• Authorize claim payments and manage reserve adequacy
• Facilitate smooth responses to major events
Requirements:
• Seven years of claims or insurance experience
• Post-secondary education; FCIP or CIP desired
• Strong gras...

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