Mercier Consultancy MD is looking for a Hungarian Speaking Travel Support Advisor to join our expanding team in Sofia, Bulgaria. This role offers a fantastic chance to work in an international environment providing top-quality travel support to Hungarian-speaking clients. Benefit from a supportive workplace culture and a paid relocation package to facilitate your move to Sofia.

Key Responsibilities

• Provide comprehensive travel assistance to Hungarian-speaking customers through various communication channels including phone, email, and chat.
• Handle travel bookings, cancellations, and itinerary changes efficiently to enhance client satisfaction.
• Offer customized advice and recommendations tailored to customer preferences and travel needs.
• Resolve customer queries and issues promptly and professionally.
• Maintain accurate documentation of customer interactions and bookings.
• Stay abreast of travel industry updates and c...