Responsibilities:

• Recruitment & Staffing: Manage the full recruitment cycle, including job postings, screening, and interviewing for store associates, cashiers, and supervisors.
• Onboarding & Training: Conduct onboarding for new hires and coordinate training on customer service, product knowledge, and compliance.
• Employee Relations & Retention: Act as the first point of contact for staff grievances, ensuring a positive work environment to reduce high retail turnover.
• Attendance & Payroll: Manage daily attendance, leave records, and prepare inputs for payroll processing.
• Performance Management: Assist store managers in conducting performance appraisals and implementing performance improvement plans.
• Compliance & Administration: Ensure adherence to labor laws (e.g., shops & establishment act) and maintain ...