Under general supervision, provides Oracle Cloud HR (Oracle HCM) system support to our employees, managers, and internal HR teams. This individual will be the primary point of contact for ticket/issue resolution and liaise with IT on issues that require IT intervention. They will also contribute to system testing, integration troubleshooting and error-handling, and maintenance of SOPs and end-user support documentation. We are searching for analysts with experience in business facing support of the following Oracle Fusion Cloud modules: Talent Management, Oracle Recruiting Cloud (ORC), Compensation, Absence Management, Core HR, OTBI Reporting; as well as experience with Integration support, EBS (Oracle on-prem platform), and ServiceNow HR Service Delivery platform.

Responsibilities

• Develops strong working relationships with end users from the business and within HR to identify, troubleshoot, and resolve problems with the Oracle Cloud HR (HRIS) and ...