Required advanced knowledge of systems and understanding of transactional and process workflows end to end.

Responsibilities

• Act as the Country Lead and escalation point for WFA assistants, assisting with administration processes and monitoring the HR operations process, including employee hiring, onboarding, offboarding, job changes, pay queries, and other data management. SME for at least 2 business processes
• Actively offering guidance and putting into practice suggestions for ongoing process simplification and efficiency improvements in workforce administration
• Playing an active role in Continuous Improvement (CI) projects in HR to enhance the efficiency, accuracy, scalability, and employee experience of HR services through process optimization, automation, standardization, and data-driven decisions.
• Playing an active role in Knowledge Management, by reviewing, updating, publishing, retiring, and monitoring the use of published H...