Job Responsibilities

• Assisting in pre‑offer onboarding and post‑joining documentation formalities.
• Providing HR support and advice to employees, explaining policies and procedures in a timely and effective manner.
• Arranging induction sessions.
• Meeting SLA and tracking employee queries and requests through calls, mailbox, & online ticketing system.
• Collating attendance sheets with all relevant information from the client and working with Finance to process payroll in a timely manner.
• Maintaining and developing the personnel filing system (new hires, transfers, terminations, changes in job classifications, merit increases, tracking vacation, sick and personal time off).
• Administering medical insurance and related documentation and advising employees on eligibility criteria.
• Drafting ad hoc employee letters such as NOC, Salary Transfer and Certificates.
• Assisting with tracking and reporting for MIS...