About the job HR Content Manager ServiceNow

Job Description

Summary:

We are hiring on behalf of global law firm serving leading companies. Our client seeks a HR Content Manager ServiceNow to lead and manage the knowledge content within their HR Portal (ServiceNow) . This role plays a key part in improving employee experience by ensuring HR information is easy to find, clear, and up to date supporting efficient self‑service and reducing support cases. You’ll work with global HR teams, IT, and ServiceNow experts to build, maintain, and improve HR content that’s relevant, compliant, and user‑friendly.

Responsibilities:

• Manage the full lifecycle of HR content on ServiceNow from creation to regular updates and archiving.
• Work with HR experts to ensure content is accurate, compliant, and easy to understand.
• Design and implement content governance processes, including review schedules and ...