Position Summary

Columbia Residential manages a portfolio of 149 graduate and faculty residential buildings around the Morningside Heights campus as well as in Manhattan Valley and Riverdale, Bronx. The department is responsible for routine operations and maintenance of over 5,700 University-owned or managed units which are used to house eligible students, fellows, faculty, and certain eligible officers of research, libraries, and administration. 

Reporting to the Assistant Manager of Customer Service for Student Leasing, the Housing Specialist optimizes the resident experience through individualized support to student, faculty, and postdoctoral residents while executing strategies to maintain assets and achieve occupancy, revenue, and retention goals.

Serving as a resource for all residents, the Specialist offers guidance on eligibility, applications, housing selection, policy violations, roommate conflicts, renewals, transfers, and move-ins/outs. The pos...