SUMMARY: This position is responsible for interviewing, investigating and verifying, subject to review, the eligibility of residents in CMHA housing.



ESSENTIAL FUNCTIONS: include, but are not necessarily limited to:

• Complete and maintain accurate and compliant client files in On-base or equivalent software. (Includes verifications, eligibility, denial, etc.)


• Maintain site based waiting lists for entire agency, archive wait lists monthly, and ensure eligible clients are available. (Includes scheduling appointments etc.)


• Maintain appropriate and accurate notation within the system regarding client status.


• Obtain and verify family composition and employment income, including, but not limited to, collecting and reviewing birth certificates, marriage licenses, social security cards, check stubs and other necessary documentation.


• Obtain criminal backgrounds checks as require...