Housing Officer - Harlow

Contract

Hybrid / 2-3 days onsite, 2-3 days work from home

£33.00 ph Umbrella or £26.50 ph PAYE

Full time

The role

The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management service ensuring all customers are given help and support in making their tenancies sustainable
To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council’s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents
Requirements

Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public
Must be willing to work flexible hours to meet deadlines and attend residents’ meetings if r...