JOB PROFILE

Post: Housing Management Coordinator

Responsible to: Housing Co-operative Manager

Salary: £28,000 per annum

Hours: 35 hours per week

Summary:

OBJECTIVES OF THE POST: To provide a high-quality customer focused housing management service to residents with a particular emphasis on repairs service delivery and health & safety compliance. As a small-sized organisation, we offer a focused and collaborative environment where employees contribute to the overall success of our financial and operational goals.

RESPONSIBLE FOR: To provide administrative support across the Housing Co-operative office. Assisting the Co-operative Manager in provision of day-to-day housing management services by delivering a proactive response to resident and leaseholder enquiries; giving advice and information on a wide range of housing matters including repairs and maintenance; utilising the organisations computerised systems and other IT systems as a...